Sell your device
Six questions, and then you know straight away what you get. No account needed, no email address to see the price.
From the moment you register the device you have two weeks to send it in.
With bpost inside Belgium, with DHL from the Netherlands. Insured up to 500 euro.
Once the check is approved, the money goes out the same or the next working day.
If the condition differs, you get a new offer with photos attached. Turn that down and we send your device back free of charge.
Pick iPhone or iPad first, then the model.
You will find it in Settings, General, About, under Capacity.
Look at it with the screen off, in daylight. If in doubt, pick the stricter answer.
The edges and the back. Use the fingernail test: if you feel the scratch with a nail, it is deep.
Settings, Battery, Battery Health and Charging. The maximum capacity is shown there.
Only tick what is genuinely broken. Whatever you do not tick, we check.
Small pluses, but they count.
How it works
Pick your model and your storage and answer the questions about screen, housing and battery. The price moves along with you.
You get a shipping label by email. Turn off Find My iPhone and sign out of iCloud before you pack the device.
Our technicians go through the same points you filled in. That normally takes one working day.
If everything matches, we pay out. If something differs, you see a new offer first.
How do you judge the condition?
If you are torn between two answers, pick the stricter one. Then our check turns out better than you expected rather than worse, and no new offer is needed. Use the fingernail test: if you run a nail across the screen and feel the scratch, it is a deep scratch.
Questions about selling
Do you buy devices with a cracked screen?
Yes. A cracked screen costs about forty per cent of the value, but the device is still worth money. We also buy devices that no longer switch on, as long as it is not water damage that has affected the board.
What happens to my data?
Every device we buy is wiped with a procedure in which the storage is fully overwritten and the device is then set up again. Turn off Find My iPhone yourself before you send it in: while that is on we cannot activate the device and we have to send it back.
How do I find my battery percentage?
On an iPhone: Settings, Battery, Battery Health and Charging. The maximum capacity is shown there as a percentage. On an iPad, iOS does not show it by default; there, tell us what you notice about how long it lasts and we will measure it on arrival.
Can I drop in instead of posting it?
You can, by appointment in Zarren. Then we check the device while you wait and pay out the same day.
Do you buy devices older than the iPhone 12?
We buy them for parts, but the amounts are low then. The calculator lists the models a normal trade-in price applies to.
I am selling for my company, can I have an invoice?
Yes. For five devices or more we work with a separate quote and a credit note, including a wipe certificate per device for your records.